Worldwide
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Company:
Our client is a next-generation mobile-first digital bank in Central Asia, built from the ground up to deliver a seamless app-based financial experience.
With over 1 million app downloads and a rapidly growing user base, the bank has made a strong market entry, driven by its flagship instant credit product. A broader retail suite — including deposits, debit cards, and contactless payments — is actively being rolled out.
The bank is powered by proprietary tech infrastructure, robust self-service capabilities, and a design-first mindset — positioning it to become a digital banking leader in one of the world’s most dynamic fintech markets.
Role
The Head of Product Design will lead the UX/UI strategy across mobile, web, and self-service channels.
This role owns the end-to-end digital experience — from in-app onboarding to kiosk interfaces — and plays a critical part in defining the product’s logic, visual language, and usability.
Working at the intersection of product, design, and engineering, you’ll build and scale a design function that shapes how millions interact with digital financial services.
Key Responsibilities:
- Lead UX/UI design for mobile apps, web interfaces, onboarding flows, and card-issuing kiosks.
- Own and evolve product design processes: wireframing, prototyping, interaction design, design systems.
- Collaborate on A/B testing, behavior analytics, and user feedback to drive continuous UX improvement.
- Ensure localization and cultural relevance in visuals, formatting, microcopy, and animations.
- Build and mentor a multidisciplinary team: UX researchers, product designers, visual/motion designers.
- Define and track design performance metrics (e.g. flow completion, drop-off reduction).
- Partner closely with engineering on design-to-dev handoff and UI consistency across platforms.
- Align user experience with brand voice, growth funnels, and customer engagement initiatives.
Requirements
- 8+ years in digital product design, with at least 3 years in a leadership role within fintech, digital banking, or high-scale consumer platforms.
- Strong mobile-first portfolio with proven impact on product growth and user engagement.
- Experience with self-service interfaces (e.g., kiosks, ATMs) is highly desirable.
- Skilled in usability research, A/B testing, and tools like AppsFlyer, Firebase, or GA.
- Fluent in English and Russian; knowledge of Uzbek is a plus.
- Comfortable working with local UX nuances — numeric formats, accessibility, and regional context.
- Strong leadership and cross-functional collaboration mindset.
Benefits
- Strategic leadership role in a scalable, product-led fintech
- Full ownership of the UX/UI vision and processes across digital and hardware channels
- Competitive compensation with performance bonus and potential equity
- Direct access to founders and C-level decision-makers
Company provides relocation support and integration into Tashkent’s fintech ecosystem
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